CuraScribe required extensive research and ideation to be able to define and validate the user flows, the MVP, and a sharp outline.
The final product includes the following components:
- iOS app where medical providers create encounters by recording patients.
- Windows app and Chrome Extension to capture the foot pedal commands while transcribing in a Microsoft Word doc.
- Web platform where the scribes and managers work the whole day.
After defining the backlog and roadmap, and absorbing all the information, we began designing.
Our team planned, sketched, and repeated until we had a sharp wireframe.
The primary purpose was to optimize users' time; this left no space for distracting visuals, low-speed, or time-consuming animations. The simpler, the better.
This resulted in a minimalist and highly intuitive UI, friendly to work with for long hours and visually appealing.
The Agile development process was divided into 2-week sprints.
The team consisted of two developers, one PM, one UX/UI Designer, a DevOps, a QA Engineer, and a HIPAA Compliance expert.
The team brought the product to life and kept the clients updated throughout the process, starting with the MVP, testing it, and continuously iterating.
This stage was followed by ongoing maintenance to sustain continuous improvement and care for the quality of the product.
The scribes and managers work the entire day on the web platform. In this platform, they receive and assign the encounters, play the audio files, manage users, see attachments, and more.
The mobile application is where medical providers create encounters by recording patients and filling in a brief form. It's also where doctors can review the information once it has been transcribed.
Doctors record each consultation using CuraScribe's mobile app on their phones and uploading them to the platform, along with some required information. Then, each encounter is automatically assigned to a virtual scribe, a medical expert that transcribes the consult on the web platform and uploads it to the patient's medical record.
Medical providers using CuraScribe can now see 42% more patients on average in the same schedule.
Doctors can now focus 100% on the patient, which results in more successful and fruitful encounters.
Patients' medical experiences and attention improved at least by 35%, according to final feedback.
Clinics are 40% more effective and organized with EMRs and schedules, which impacts the revenue and staff & patient satisfaction.