What services do you offer?
How personalized are your services?
Can you provide references?
Do you just work in the healthcare industry?
I have a project from another industry, can I contact you anyway?
How soon can Light-it start my project?
Can we adjust the initial plan if my preferences (budget, time, features, etc.) change?
Do I have to buy the whole service from zero to launch, or can you start working on a project at any stage?
I have already built my product with another vendor, but want to continue building it with you. Can you do it?
Can you assist with defining the scope and requirements of my project?
How do I know what the team is working on?
Where is Light-it’s development team located? Who are they?
How do you ensure the quality of the deliverables?
Who will be the software code's final owner once the project is finished?
Do you offer maintenance services after the product is released?
What happens if I don't want to continue the partnership? Can I cancel later on?
How do you define the price for my project?
What is your minimum project size?
What happens if the scope isn't completed within the estimated timeframe, either finishing it before or after the expected deadline?
How do you assure digital health products' privacy, security and risk management?
What legal and medical-legal compliance do you follow?
Do you sign BAAs?
Do you have a HIPAA Policy in place?
Can Light-it sign my NDA instead of your standard NDA?
Do you collaborate with other technology or healthcare companies?