Streamlining Patient Onboarding
The Problem
As Health Loft experienced rapid growth, their approach to onboarding new clients gradually became less efficient. The process involved manual follow-ups with patients and the entry of new records into the EHR, which demanded a substantial workforce.
They approached Light-it with the objective of streamlining the intake process, providing a better experience for patients, and optimizing Health Loft’s team time. The company also sought the flexibility to implement changes autonomously, minimizing the need for external development work in the future.
The Solution
Light-it team developed a comprehensive HIPAA-compliant onboarding and intake form. This form automated various critical processes of the company's core operations.
The developed form guarantees Health Loft can confidently collect and manage patients while complying with HIPAA regulations and adhering to the highest data security and privacy standards.
The onboarding and intake form is super intuitive, guiding the user through a user-friendly questionnaire that complies with accessibility fundamentals.
Results
This solution eliminated the burden on Health Loft's employees, who manually managed these onboarding and administrative processes.
Health Loft saved resources, time, and money and made the processes more seamless.
