AI-powered infrastructure for personalized behavioral healthcare
About the client
The Challenge
PsychNow needed a tech partner with expertise in AI, design, and development—plus knowledge of industry regulations and HIPAA compliance—to build a secure mental health platform on a fast timeline.
The
Solution
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The Solution
PsychNow supports every step of mental health care, from screening and intake to ongoing treatment and collaboration, making it easier for patients to share their story and for psychiatrists, therapists, and primary care providers to respond with care that’s both timely and human
The Process
Over the course of four weeks, we worked with PsychNow to redesign their screening and intake flow. Our weekly sessions explored how AI could enhance consultations and provider workflows. Reframing these flows as a guided consultation became a key milestone that shaped the product’s direction.
We continuously strategized, sketched, and refined our ideas to develop a smooth flow, ensuring no information was lost.
The team brought the product to life, keeping PsychNow involved at every stage. We started with the MVP, tested it thoroughly, and continuously refined it through regular iterations.
A personalized experience
The app experience begins with secure, seamless access that ensures clarity and privacy. Users set up their account and complete a guided questionnaire, optimizing time during the initial consultation and enabling a more accurate assessment of the patient.
Smooth experience that makes seeking care easier than ever
To users, a thoughtfully designed experience makes a real difference. Guiding patients step by step and asking the right question at the right time, helps them feel more comfortable opening up. This intentional design not only builds trust but also makes the entire care journey feel more approachable and easier to navigate.
AI-powered efficiency
After the detailed assessment, the platform synthesizes a comprehensive summary for the clinician using AI, saving time and accelerating the process of understanding each patient.
Tech Stack
& Integrations
What if clinicians had the time to really listen again?
When psychiatrist Dr. Aaron Reichlin and technologist Alexander Mueller founded PsychNow, they shared a radical vision: what if AI could give clinicians back what the system stole, time to truly listen?
Now PsychNow turns the "15-minute med check" into meaningful first encounters by cutting paperwork time in half while helping providers uncover the stories behind symptoms. Sessions stop feeling rushed. Stories unfold. Connections deepen.
Using tech, PsychNow offers something different and hopeful: a return to the kind of mental health care that feels human again.
“Light-it is the pinnacle of professional expertise in modern digital mental health software design and development.”
